1. Introduction
Big Cake Ltd., Inc. (collectivement, « Big Cake Ltd. », « nous », « notre » ou « nos ») développe et publie des jeux pour appareils mobiles. Cette politique de confidentialité (cette « politique ») décrit la manière dont nous collectons, stockons, utilisons et divulguons les informations, y compris les informations personnelles et les données que nos utilisateurs (« utilisateurs » ou « vous ») fournissent et tout jeu Big Cake Ltd. fourni sur une plateforme mobile (chacun étant un « service », collectivement, les « services »). De plus, cette politique décrit vos droits et vos choix concernant vos informations.
Veuillez noter que la portée de cette politique est limitée aux informations et données collectées ou reçues par Big Cake Ltd. via votre utilisation des services. Big Cake Ltd. n’est pas responsable des actions des personnes n’ayant aucun lien avec Big Cake Ltd. ou des sociétés tierces, du contenu de leurs sites, de l’utilisation des informations ou des données que vous leur fournissez, ou des produits ou services qu’elles peuvent proposer. Tout lien vers ces sites ne constitue pas notre parrainage ou notre affiliation avec ces personnes ou sociétés.
Si vous ne souhaitez pas que Big Cake Ltd. collecte, stocke, utilise ou partage vos informations de la manière décrite dans cette politique, vous ne devez pas utiliser nos services.
2. Informations et données que nous collectons auprès de vous et comment nous les collectons
Lorsque vous utilisez nos Services, vous pouvez nous communiquer vos coordonnées directement sur notre site Web, généralement votre nom et votre adresse e-mail.
Informations d’inscription : Nous pouvons également vous offrir la possibilité de compléter un profil utilisateur visible par les autres utilisateurs de Big Cake Ltd. (« Compte »). Si vous créez un Compte, vous pouvez nous fournir votre nom, un nom d’utilisateur, une adresse e-mail, un mot de passe et d’autres informations qui nous aident à confirmer que c’est vous qui accédez à votre Compte. Nous pouvons le faire via des boîtes de dialogue dans le jeu, que vous pouvez choisir d’ignorer. Si vous vous connectez aux Services avec Facebook Connect, nous collecterons des informations visibles via votre compte Facebook telles que : (1) votre prénom et votre nom, (2) votre identifiant Facebook, (3) votre photo de profil/URL et (4) la liste de vos amis Facebook. Votre Compte peut être utilisé pour vous identifier publiquement dans le cadre des fonctionnalités sociales des Services, qui peuvent inclure l’interaction d’utilisateur à utilisateur, la fonctionnalité de chat ou de messagerie, les classements publics, la compétition en tête-à-tête et d’autres fonctionnalités similaires. Le nom d’utilisateur de Big Cake Ltd. sera public et sera affiché aux autres utilisateurs, mais ne permettra l’accès qu’aux informations considérées comme publiques ou que vous avez désignées comme publiques dans les paramètres de votre profil utilisateur.
Nous pouvons également vous offrir la possibilité d’importer vos contacts ou de saisir manuellement des adresses e-mail afin que vous puissiez localiser vos contacts sur Big Cake Ltd. et inviter vos contacts à vous rejoindre dans les Services. Nous conserverons ces contacts afin de vous aider, vous et vos contacts, à établir des connexions via nos Services.
Informations de paiement : lorsque vous commandez un bien ou un service via les Services, y compris une monnaie virtuelle ou un bien virtuel, notre prestataire de services de traitement des paiements recueillera votre nom, votre numéro de téléphone, votre adresse e-mail, votre adresse postale, votre adresse de facturation et les informations complètes de votre carte de crédit qui lui permettent de recevoir votre paiement. Notre prestataire de services de traitement des paiements peut également conserver ces informations pour vous permettre d’acheter des articles supplémentaires via nos Services sans avoir à les saisir à nouveau à chaque fois. Veuillez noter que les achats auprès de tiers peuvent également être soumis à des politiques supplémentaires
Informations collectées par le service client : lorsque vous demandez de l’aide à notre équipe de service client, nous collectons et stockons les informations de contact que vous fournissez (généralement votre nom et votre adresse e-mail), les informations sur votre jeu ou votre activité sur les services, ainsi que votre nom d’utilisateur ou votre numéro d’identification. Nous stockons également la correspondance et toute information qu’elle contient.
Informations techniques et d’utilisation : lorsque vous accédez à nos Services, nous pouvons collecter (i) certaines informations techniques sur votre appareil mobile ou votre système informatique, notamment l’adresse IP, l’identifiant de l’appareil mobile (IDFA, Google Advertising ID ou autres identifiants) et la version de votre système d’exploitation ; et (ii) des statistiques d’utilisation sur vos interactions avec les Services. Dans certains Services, nous créerons et attribuerons à votre appareil un identifiant similaire à un numéro de compte. Nous pouvons collecter le nom que vous avez associé à votre appareil, le type d’appareil, le numéro de téléphone, le pays et toute autre information que vous choisissez de fournir, comme le nom d’utilisateur, le nom du personnage ou l’adresse e-mail. Nous pouvons également accéder à vos contacts pour vous permettre d’inviter des amis à vous rejoindre dans les Services. Ces informations sont généralement collectées via l’utilisation de kits de développement logiciel pour appareils mobiles tiers. Nous pouvons occasionnellement vous envoyer des notifications push via nos Services pour vous envoyer des mises à jour de jeu, des scores élevés et d’autres notifications liées au service qui peuvent être importantes pour vous. Vous pouvez à tout moment choisir de ne plus recevoir ces types de communications en les désactivant au niveau de l’appareil via vos paramètres.
3. Comment nous utilisons vos informations
Les principaux objectifs de Big Cake Ltd. en utilisant vos informations sont de créer votre compte, de vous fournir des Services, de résoudre des problèmes, d’améliorer et d’optimiser nos Services, de vous contacter, de mener des recherches et de créer des rapports à usage interne. Nous utilisons les informations collectées via notre Service aux fins décrites dans la présente Politique ou qui vous sont divulguées dans le cadre de notre Service. Par exemple, nous pouvons utiliser vos informations pour :
– Créer des comptes et permettre aux utilisateurs d’utiliser nos Services ;
– Identifier et suggérer des connexions avec d’autres utilisateurs de Big Cake Ltd. ;
– Exploiter et améliorer nos Services ;
– Comprendre vous et vos préférences pour améliorer votre expérience et votre plaisir en utilisant nos Services ;
– Répondre à vos commentaires et questions et assurer le service client ;
– Fournir et livrer les produits et services que vous demandez ;
– Deliver advertising and marketing and promotional information to you;
– Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
– Communicate with you about promotions, contests, rewards, upcoming events, and other news about products and services offered by Big Cake Ltd. and our selected partners;
– Conduct and administer contests promoted by Big Cake Ltd.;
– Enable you to communicate with other users; and
– Link or combine it with other information we get from third parties, to help understand your preferences and provide you with better services.
Use of Your Information by Others:
Third Party Services. We may provide your information to third party companies to perform certain services, including but not limited to hosting services, payment processing, analytics, customer service and to assist us in our marketing efforts. Where we share your information with third-party service providers and business partners, we ensure that we have appropriate agreements in place to protect your information as required by applicable data protection laws.
Advertising. To the extent we display advertising in our Services, we may allow advertising networks of our affiliates and partner networks to collect information about your mobile device to enable them to serve targeted ads to you. Such mobile device data includes the following:
– Device make, model and operating system;
– Device properties related to screen size & orientation, audio volume and battery;
– Carrier;
– Operating system;
– Name and properties of mobile application through which a consumer interacts with the Services;
– Country, time zone and locale settings (country and preferred language);
– Network connection type and speed;
– IP Address;
– Internet browser user-agent used to access the Services; and
– Advertising ID (IDFA on iOS devices and GAID on Android devices).
You may visit www.aboutads.info/choices or www.youronlinechoices.eu (for individuals in the EU) to learn more about interest-based advertising and how to opt-out of this form of advertising on your web browser by companies participating in the Digital Advertising Alliance (“DAA”) self-regulatory program. If you wish to opt-out of interest based advertising in mobile apps on your device by companies that participate in the DAA’s AppChoices app, you may download that app onto your device and exercise your choice. AppChoices is available at the links below:
DAA AppChoices iOS
DAA AppChoices Android
DAA AppChoices Amazon
You may also limit data collection by third parties by using your mobile device settings. Please note that electing to opt-out will not stop advertising from appearing in your browser or applications. It may make the ads you see less relevant to your interests. Additionally, please not that if you use a different browser or erase cookies from your browser, or use a different mobile device, you may need to renew your opt-out choices.
4. Personal Data Deletion and Closure of Accounts
In addition to any other rights set out in this Privacy Policy, you at any time may direct that Big Cake Ltd delete your Personal Data by accessing the “Delete My Account” button in the applicable Game and following the instructions. Selection of this option will result in closure of your Account and deletion of all of your playing history, purchase information, social media log-in and other information associated with you in connection with the Game. Deletion is irreversible. If you maintain Accounts with multiple Games, you should request closure of each.
Upon receipt of your request, we will comply promptly but please allow some time for processing. We also reserve the right to retain a copy of any Personal Data that we are required by applicable law to retain.
5. How We May Disclose Your Information to Third Parties
Big Cake Ltd. does not share your personal information except as approved by you or as described in this Policy.
We may share information we collect or derive with third parties for the following purposes:
– With service providers that perform services on our behalf, including the ones referenced above under “Third Party Services”;
– With our affiliates;
– For analytics and research purposes;
– When we have a good faith belief that we have to disclose the information in response to lawful requests by public authorities, including law enforcement or legal process purposes;
– To satisfy any applicable laws or regulations;
– When we believe in our sole discretion that our Services are being used in committing a crime, including to report such criminal activity or to share information with other companies and organizations for the purposes of fraud protection, credit risk reduction, and other security precautions;
– To protect our or a third party’s legal rights, investigate fraud, or to defend against a legal claim;
– As part of a business transfer such as a merger, acquisition, or at bankruptcy;
– We may share aggregate or anonymous information about you with advertisers, publishers, business partners, sponsors, and other third parties; and
– We may use analytics services provided by third parties, including Google Analytics. These service providers may use cookies to collect information about your online activities across this and other sites over time for non-advertising purposes. To learn more about how Google analytics collects and processes data and the choices Google may offer to control these activities, you may visit http://www.google.com/intl/en/policies/privacy/partners/.
6. Specific Provisions for EU Individuals
This section only applies to individuals located in the European Economic Area, United Kingdom, or Switzerland (collectively, the “Designated Countries”) at the time of data collection.
We may ask you to identify which country you are in when you use or access some of the Services, or we may rely on your IP address to identify which country you are located in. When we rely on your IP address, we cannot apply the terms of this section to any individual that masks or otherwise hides their location information from us so as not to appear located in the Designated Countries. If any terms in this section conflict with other terms contained in this Policy, the terms in this section shall apply to individuals in the Designated Countries.
Accessing and Correcting Your Personal Information. At any time, you may contact Big Cake Ltd. at the address provided in the “Contact Big Cake Ltd.” section herein and request to access the personal data that Big Cake Ltd. holds about you. Big Cake Ltd. may need to ask you to provide certain information to make sure you are who you claim to be. If you find the information on your account is not accurate, complete or updated, then please provide Big Cake Ltd. with the necessary information to correct it.
Withdrawing Your Consent. Contact us if you would like to withdraw your consent to the processing of your personal data. Exercising this right will not affect the lawfulness of processing based on consent before withdrawal.
Erasing or Restricting Access to Your Information. You may request to delete or restrict access to your personal data. We may postpone or deny your request if your personal data is in current use for providing Services or for other legitimate purposes, in which case we will let you know if we are unable to do so and why.
Transferring your Personal Data (Otherwise known as Your Right to Data Portability). You have the right to receive your personal data that you have provided us in a structured, commonly used and machine-readable format and the right to transmit that data to another party of your choice, where technically feasible. However, this right shall not apply where it would adversely affect the rights and freedoms of others.
Right to Make Complaint: if you consider that our processing of your personal data infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
If you have any concerns about the way we process your personal data, you are welcome to contact our data protection officer at [email protected] or write to us at the address set forth in the “Contact Big Cake Ltd.” section. We will look into your request and make good faith efforts to resolve any concern you may have.
7. Security Safeguards.
Big Cake Ltd. takes reasonable measures to protect your information from unauthorized access or against loss, misuse or alteration by third parties. Although we make good faith efforts to store the information collected on the Services in a secure operating environment that is not available to the public, we cannot guarantee the absolute security of that information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining access to this information. We do not warrant or represent that your information will be protected against, loss, misuse, or alteration by third parties. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
8. Data Retention.
Big Cake Ltd. retains your personal data for as long as needed to provide you Services, unless we are required by law to delete or if Big Cake Ltd. accepts your request to delete the information. We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
9. Our Policy Regarding Children.
We do not knowingly collect or solicit personal data from anyone under the age of 16 or knowingly allow such persons to use our Services. If you are under 16, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under the age of 16 may provide any personal data. In the event that we learn that we have collected personal data from a child under age 16, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under the age of 16, please contact us.
10. Transfer of Personal Data Outside Your Country.
We may transfer information that we collect about you to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Please note that these countries and jurisdictions may not have the same data protection laws as your own jurisdiction, and we take steps to ensure adequate safeguards are in place to enable transfer of information to the U.S. and the use and disclosure of information about you, including personal data, as described in this Policy.
11. Lawful Basis for Processing.
On certain occasions, we process your personal data when it is necessary for the performance of a contract to which you are a party, such as to provide the Services to you. We may also process your personal data to respond to your inquiries concerning our products and services.
On other occasions, we process your personal data where required by law. We may also process your personal data if necessary to protect your interests or the interests of a third party.
Additionally, we process your personal data when necessary to do so for fraud prevention, improving our network and services, and marketing our services to advertisers and publishers; where these interests are not overridden by your data protection rights.
If the processing of personal data is necessary and there is no other lawful basis for such processing, we will generally ensure that consent has been obtained from you. You have the right to withdraw your consent to processing of personal data at any time.
For questions about data processing, please contact our Data Protection Officer. Visit the “Contact Big Cake Ltd.” section below for contact information.
12. Privacy Shield Framework
Big Cake Ltd. transfers certain personal data to the U.S. and participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. Big Cake Ltd. is committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework visit the U.S. Department of Commerce’s Privacy Shield List, available at: https://www.privacyshield.gov/list.
Big Cake Ltd. is responsible for the processing of personal data it receives under the Privacy Shield Framework and subsequently transfers to a third party acting as an agent on its behalf. Big Cake Ltd. complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Big Cake Ltd. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Big Cake Ltd. may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
In compliance with the Privacy Shield Principles, Big Cake Ltd. commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact us at: [email protected]. We will attempt to answer your questions and satisfy your concerns in a timely and complete manner. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit https://www.jamsadr.com/eu-us-privacy-shield for more information or to file a complaint. The services of JAMS are provided at no cost to you.
If your complaint is still not resolved through these channels, under certain conditions, more fully described on the Privacy Shield website here: https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
13. Specific Provisions for California Consumers
These additional provisions for California consumers apply only to individuals who reside in California. The California Consumer Privacy Act of 2018 (“CCPA”) provides additional rights to know, delete and opt out, and requires “businesses” collecting or disclosing personal information to provide notice and a means to exercise those rights.
– Categories of personal information collected in the preceding 12 months
– Business purpose for collection
– Third parties with whom we may share your information
Right to Know and Right to Delete For any of the personal information described above, you can request to know what personal information we collected, disclosed, used and sold, and request that we delete your personal information at any time.
To exercise your right to know and right to deletion, please submit a request by: Emailing [email protected] with the subject line “California Rights Request.” We will need to verify your identity before processing your request. In order to verify your identity, we will generally require the matching of sufficient information you provide us to the information we maintain about you in our systems. In certain circumstances, we may decline a request to exercise the right to know and right to deletion, particularly where we are unable to verify your identity.
Upon verification of your request, we will delete (and direct our service providers to delete) your personal information from our records, unless retaining the information is necessary for us or our service providers to complete the transaction with you, detect security incidents or fraud, fixing errors, exercise free speech or another right provided by law, comply with legal obligations, or other internal and lawful uses.
Right to Opt Out of Sale CCPA gives you a right to direct a business that sells your personal information to stop selling your personal information and to refrain from doing so in the future. We do not sell any of your personal information and will require our service providers not to sell your personal information.
You also have the right not to be discriminated against for exercising any of the rights listed above.
If you are a California resident seeking to exercise your rights under the CCPA or have any questions or concerns, please email us at [email protected]. In certain circumstances, you are permitted to use an authorized agent to submit requests on your behalf where (i) you provide sufficient evidence to show that the requestor is an authorized agent with written permission to act on your behalf and (ii) you successfully verify your own identity with us.
We aim to respond to a consumer request for access or deletion within 45 days of receiving that request. If we require more time, we will inform you of the reason and extension period in writing.
14. Changes to This Policy.
We may update this Policy to reflect changes to our data and information privacy practices. If we make any material changes we will notify you by means of a notice on the Services prior to the change becoming effective. We encourage you to periodically review this Policy for the latest information on our privacy practices. Please note that if Big Cake Ltd. needs to adapt the policy to legal requirements, the new policy will become effective immediately or as required
15. Contact Us
You may contact Big Cake Ltd.’s Data Protection Officer at [email protected]